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Private Reserve Club

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ALL YOU NEED TO KNOW ABOUT OUR PRIVATE RESERVE CLUB PROGRAM AND HOW TO MANAGE YOUR ACCOUNT

Articles

Everything you need to know about our Private Reserve Club

What is Private Reserve Wine Chips?Private Reserve refers to the special small-batch Wine Chips flavors that we produce in our gourmet commercial kitchen in Southern California. We release at least one unique & delicious new flavor every month, and w

Can I order the Private Reserve flavors if I am not a member?

Great question! In short: Sometimes - it depends on how much we make of a particular flavor. Sometimes we’ll release flavors to the public for a limited time, but they are generally only available through the club or the Private Reserve Shop. If you

What is the difference between Wine Chips and Private Reserve Wine Chips?

Private Reserve refers to the special small-batch Wine Chips flavors that we produce in our gourmet commercial kitchen in Southern California. We release at least one unique & delicious new flavor every month, and we recommend the optimal wine pairin

Why have a Private Reserve Club?

For the past year we have made our Private Reserve flavors available for all of our customers to purchase on an ad-hoc basis - while supplies last - whenever our Master Seasoner develops a new recipe. It’s actually a very time consuming process for u

How to update your payment method for your membership

Log into your account by clicking on the person icon in the top right corner of winechips.com. Once there you will be in the My Account section. Here you will be able to see all of your past orders, your current address, Manage Subscriptions, and a b

How to Change Your Delivery & Billing Addresses for your Membership

Log into your account by clicking on the person icon in the top right corner of winechips.com. Once there you will be in the My Account section. Here you will be able to see all of your past orders, your current address, Manage Subscriptions, and a b

How to upgrade or downgrade your Membership Tier

If you would like to upgrade or downgrade your Membership tier you will need to cancel your current tier and choose a new one. To choose your new tier go to our Private Reserve Club page and make your selection. To cancel your current Membership:. Lo

How to skip an upcoming order.

If you have an upcoming renewal order that you won't be able to enjoy for whatever reason you can skip that month without being charged. Your subscription will process the next month as normal so you will continue receiving monthly deliveries. To ski

How to change your renewal date

If your upcoming processing date doesn't work for you, it can be changed. NOTE: Once you change the renewal date for an order it will update all future orders. If you just need to change it for one month you will need to change the date back once the

How to Cancel Your Membership

We are sorry that you would like to cancel your Private Reserve Club membership. We are here to provide you the best experience possible. If you are dissatisfied in any way please contact us via the widget in the bottom right hand corner of the page