Wine Chips FAQs logo
Wine Chips FAQs logo

All collections

Everything you need to know about our Private Reserve Club

What is Private Reserve Wine Chips?
Private Reserve refers to the special small-batch Wine Chips flavors that we produce in our gourmet commercial kitchen in Southern California. We release at least one unique & delicious new flavor every month, and we recommend the optimal wine pairings for each flavor.

Why a club?

For the past year we have made our Private Reserve flavors available for all of our customers to purchase on an ad-hoc basis - while supplies last - whenever our Master Seasoner develops a new recipe. It’s actually a very time consuming process for us, we almost never have enough for everyone who wants it, and we’ve realized that the only way for us to maintain the core artisan process necessary to produce the quality that we produce is to know exactly who we’re making them for and how many we need every month.  

Is this a recurring subscription?

Yes, once you join the Private Reserve Wine Club you will be auto shipped the Private Reserve flavor of the month. The amount you receive depends on the tier you choose. You will be charged before the order processes. Once the order processes you will receive an email confirmation along with your tracking every month unless you cancel the service. 

How do I subscribe?
Click HERE and our Private Reserve Club page will walk you through it.

If I start my subscription now, when do I get my chips?

The ordering window to receive your Private Reserve Wine Chips place your order between the 16th through the 15th of the following month. These orders will be prioritized in the order they are received. The order you place will start shipping on the 1st of the following month. So if you order on January 16th your order will ship on or around February 1st. We recommend placing your order as close to the 16th as possible as these small batches tend to sell out quickly. After that you will receive an automatic monthly delivery of the flavor of the month. 

What is the Private Reserve Shop?
The Private Reserve Shop is where Private Reserve subscribers can purchase any amount of Private Reserve chips for any flavor that we have in stock. Only Private Reserve Club members can shop in the Private Reserve Shop and order their favorite Private Reserve flavors at any time. 

Can I cancel at any time?

Yes, you can cancel your membership at any time through your membership portal. 

How do I manage my subscription?
Information on managing all aspects of your subscription will be available to subscribers on the Private Reserve site via your account page. Of course you can always reach out to [email protected] for help or questions.

What are the Private Reserve flavors going to be?

We don’t decide on the flavors more than a month or two in advance.  We will send announcements of upcoming flavors to our members in advance of them being available. 

How often will there be new flavors introduced?

At least one new flavor will be released per month.  Sometimes a limited edition flavor will be introduced in addition to the monthly flavor we release.  

What are the tier options and costs?

Gold: 

$12.99/month or $129.99/year.

You will receive a 3oz tube of the featured flavor of the month, have access to the Private Reserve Shop, & free shipping on core subscription items. 

Platinum:

$18.99/month or $189.99/year

This level comes with a 3oz and 1 replacement bag of the featured flavor, access to the Private Reserve Shop, free shipping on core subscription items, 10% discount for the entire site, & $4.99 flat rate shipping for all non-core product subscriptions. 

Diamond:

$29.99/month or $299.99/year

Diamond subscribers receive a 3oz tube and 2 replacement bags of the featured flavor, access to the Private Reserve Shop, free shipping on core subscription items, 10% off site wide, $4.99 flat rate shipping on all non-core product subscriptions, & the ability to order ANY item on the site in a single tube.

Was this article helpful?
Yes
No