Orders are eligible for return within 30 days of your purchase. Starter kits and unopened bags of Wine Chips should be returned to receive a refund. Please see our RETURN Policy for instructions.
Once your return has been processed your refund will be issued. Refunds typically take 3-5 business days to process once it has been issued.
If you have any questions or would like additional information please let us know and we will be happy to assist you further.