Wine Chips FAQs logo
Wine Chips FAQs logo

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Returns, Refunds & Shipping

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Articles

How long does it take to get Wine Chips once I order?

Our warehouse normally operates Monday through Friday and orders are typically processed within 2-3 days of the order being placed; ongoing Covid restrictions have slowed our processes down. During particularly busy times, such as major holidays and

Return Policy

All returns must be processed within 30 days of the original purchase. To be eligible for a full refund all items must be returned. When applicable, this includes the container tube and all bags in the order. If a bag has been opened we ask that you

Refund Policy

An order can be canceled and receive a full refund before it has processed to ship. Once an order has a tracking number we are no longer able to stop it from shipping. Shipped Orders are eligible for return within 30 days of your purchase. Starter ki

Can I Exchange Products?

Wine Chips does not accept exchanges. We do however allow for unwanted items to be returned for a full refund. All returns must be processed within 30 days of the original purchase. To be eligible for a refund all items must be returned. When applica